Shipping
The short version: shipping is free on orders of $35 and up, to US addresses. Every item in this shop is over that line, so every shop order ships free. Handling takes 0-1 day and transit 2-5 days; the exact delivery date you see at checkout is the commitment.
Cost
Shipping is free on orders of $35 and up. Every item in this shop is $58.99 or more, so a shop order always clears the line and ships free. If a checkout ever shows a shipping charge on a shop item, that listing is wrong — tell us and we will fix or pull it.
Speed
Orders are prepared within 0-1 days and take 2-5 days in transit to US addresses. The delivery date shown at checkout is set for your address and is the commitment — not an estimate we invented.
Tracking
Tracking appears in your account under the order as soon as the item ships.
If something goes wrong in transit
For a delayed, damaged, or lost package, open the order in your account — the delivery promise is handled there end to end. If you would rather we look first, contact us with the item and the date and we will help you to the right step.