Returns and refunds

The short version: every item in this shop carries a 30-day refund/replacement window from delivery. Returns are started from the order you placed, and the refund goes back to your original payment method.

The window

• Items can be returned within 30 days of delivery for a refund or a replacement.
• Holiday window: items bought from November 1 through December 31, 2026 can be returned through January 31, 2027 — the extended window each listing currently shows (read 11-05 on all five listings in this shop).
• An item that arrives damaged or not as described is returnable regardless of the standard condition rules — describe the problem when you start the return.

How to start a return

Returns go through the order you placed: open the order in your account, choose Return or replace items, and follow the steps. You get a return label or a dropoff code where offered, and the cost of eligible return shipping is shown before you commit — you can cancel at that point.

Refunds

• Refunds go back to the original payment method.
• Most refunds post within 3-5 business days after the returned item is processed; your bank can take longer to show it.

If something goes wrong

If the automated flow will not accept a return it should, or a refund does not arrive within a reasonable time, contact us with the item and the date — we will check the listing data on our side and help you to the right step.